Office: (276) 964-4915
Toll-Free: (800) 656-2272
Fax: (276) 963-0130



WE NEED YOUR HELP So we can provide an even better aging experiences, AASC is collecting feedback on what services are most needed in our area and your opinion is important to us. We actively use feedback to constantly improve our service programs and provide seniors in Buchanan, Dickenson, Russell and Tazewell Counties with the best possible service. Everyone can participate. Using the link below, please take part in our data collection survey and let us know what is important to you or the seniors in your area. https://www.empliant.com/survey/F13E9CB1D-DCE3-B05B-1989/

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Please be aware of possible scam calls now circulating in our area. The following are examples that we have been alerted to. Some area residents have reported receiving calls from individuals claiming to represent the electric company demanding immediate payment or face disconnection. The callers have gone further to threaten that a service technician is either standing by or close in proximity to turn the electricity off. Be aware that the telephone numbers that the callers are using are NOT of the electric company and DO NOT release any personal details or provide payment. If in doubt of the validity of the call, hang up and call the toll free number on your electric bill. In reported cases, the electric company has confirmed that it is a scam. Other scam calls have been reported by the Centers for Medicare and Medicaid Services (CMS) as follows: Virginia SMP Medicare Fraud Alert Beware of 1-800 Medicare SPOOF Calls The Centers for Medicare and Medicaid Services (CMS) has confirmed that the 1-800 MEDICARE telephone number is being used as part of a telephone spoofing scam. These scammers represent themselves as Medicare representatives and can alter the appearance of the caller ID to make it seem as if the call is coming from 1-800 MEDICARE (1-800-633-4227). The scammer may use various tactics to obtain or verify the beneficiary’s personal information, such as their new Medicare number. It is important to know that CMS will not use 1-800 MEDICARE to make outgoing calls and individuals should not answer calls from 1-800 MEDICARE. If you have given out personal identifying information accidently, please call 1-800-MEDICARE (1-800-633-4227) and request a new number. Let the 1-800 Customer Service Representative know you feel you were scammed. Tips: • Medicare will not call you to verify your new Medicare number or other personal information. • Scammers may insist they want to replace your paper Medicare card with a plastic version. This is not true. • Review your Medicare Summary Notice (MSN) for mistakes. If you or someone you know comes across such Medicare related phone scams, call Virginia SMP at 1-800-938-8885.

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AASC’s pet food supply is critically low. The Pet Food Program relies on donations and a grant from Meals on Wheels Loves Pets to provide food, supplies and care for area clients with pets – all of which can be financially and physically burdensome. To aid in our donation drive, please visit our website at www.aasc.org and make a tax-deductible donation of any amount. A donation of products and services also helps us reach our goal. Help make this donation drive a huge success and ensure our clients’ companions receive the support they so greatly need. Prefer not to donate online? Call Renae Matney at AASC (276-964-4915) for information on how you can make a difference.

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