Office: (276) 964-4915
Toll-Free: (800) 656-2272
Fax: (276) 963-0130


Medicare Card Scam

In this type of scam, individuals contact beneficiaries claiming to represent Medicare, saying the beneficiary needs a new Medicare card. They may threaten beneficiaries with the loss of Medicare benefits if they don’t comply. Beneficiaries are asked to provide their personal information, particularly their Medicare number and bank account number, sometimes even being offered gifts or money. In other examples, beneficiaries are told that they have to pay for this new Medicare card.

It is important to remember that:

  • Medicare beneficiaries receive a Medicare number and card automatically upon enrollment
  • Medicare cards do not expire
  • Medicare will not call beneficiaries to offer a new card or request information in order to issue a new card
  • Beneficiaries who lose their Medicare card can request a new one from the Social Security Administration

To report possible fraud please visit: SMP Fraud Reporting.

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Public Notice Tazewell County



This notice is published pursuant to the requirements of 24 CFR Part 8, Nondiscrimination Based on Handicap in Federally Assisted Programs and Activities of the Department of Housing and Urban Development, as published in the Federal Register on June 2, 1988. 24 CFR Part 8 prohibits discrimination against qualified individuals because of their handicapped status.

Tazewell County advises the public, employees, and job applicants that it does not discriminate on the basis of handicapped status in admission or treatment or employment in, its programs and activities.

Tazewell County has designated the following as the contact to coordinate efforts to comply with this requirement.

Such inquiries should be addressed to:

Patricia Green – County Administrator
Tazewell County Board of Supervisors
108 East Main Street
Tazewell, VA 24651
Phone: 1-276-385-1204
Virginia Relay 711
Fax: 1-276-988-4246

From 8:30 a.m. - 5:00 p.m., Monday-Friday

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New Medicare Cards Coming Soon

To prevent fraud and identity theft, the Medicare Access and CHIP Reauthorization Act (MACRA) was passed on April 16, 2015 requiring the removal of the Social Security Number from the Medicare card. Beginning next year, Medicare beneficiaries will be mailed a new card with a Medicare Beneficiary Identifier (MBI) from April 1, 2018 – April 1, 2019. To confirm that your mailing address is up-to-date, go to mysocialsecurity.com, call 1-800-772-1213, or go to your local Social Security office. The Social Security Number (SSN) will be replaced with a Medicare Beneficiary Identifier (MBI) of 11 letters and numbers.

Con artists are opportunists and target seniors, especially in times of transition or change. Senior Medicare Patrols (SMPs) nation-wide are already receiving reports of scammers calling beneficiaries posing as government officials from Medicare, Social Security Administration, IRS, etc. They claim they need to confirm your SSN and charge a fee for the new cards to expedite the service, for example. Medicare will NOT charge you for the new card, nor will they call to confirm your SSN! Don’t fall victim, if you receive a call like this, hang up and report it to Indiana SMP!

The only change to your Medicare program is the mailing of a new card beginning April 2018. The roll out of the new cards continues until April 2019. Your benefits are not affected. Medicare recommends that you shred your old card once you receive the new card. Medicare beneficiaries and their caregivers should continue to protect the new Medicare card information and not give out ANY personal information to strangers or unsolicited medical providers. Guard your card!

If you have a group that would benefit from a presentation about this and other ways to protect yourself from Medicare fraud, please contact Brenda Thompson at Appalachian Agency for Senior Citizens at 276-964-4915 or email bthompson@aasc.org.

New cards. Same Medicare.
No cost to you.
No changes to benefits.
New cards mailed beginning April 2018.

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