Office: (276) 964-4915
Toll-Free: (800) 656-2272
Fax: (276) 963-0130


Program of All-inclusive Care for the Elderly. PACE is a long-term care solution for individuals who need help taking care of themselves at home. PACE programs provide health care and social services for older adults who need nursing home services but want to continue living in their homes and communities.

  • What services does a PACE program provide?
    • Primary medical and specialty care.
    • Medications.
    • Physical and occupational therapy.
    • Home Care services.
    • Nursing care.
    • Hospitalization.
    • Adult Day Health Care.
    • Social Services Support.
    • Recreation and social events.
    • Meals.
    • Transportation for PACE services.
  • Who can PACE programs help?
    • Individuals who are:
      • 55 years of age or older.
      • Who live in one of these counties: Buchanan, Dickenson, Russell, or Tazewell.
      • Who can live safely in the community with support from PACE staff and family caregivers.
  • Where are PACE services provided?
    Primary care and community services are provided through the PACE Center and through our in-home programs according to a participant’s particular needs. The PACE Center is at Appalachian Agency for Senior Citizen’s central office in Cedar Bluff, VA.
    • Alternative delivery settings may include the following:
      • Generations at Haysi (Adult Day Health Program).
      • The PACE client's home.
      • Hospital.
      • Nursing Home(Skilled care, Respite, Long-term placement).
      • Specialty physician's office.
  • Who provides PACE care and services?
    • A team of healthcare professionals called the Interdisciplinary Team. This group of caregivers includes:
      • Doctors.
      • Nurses.
      • Therapists.
      • Personal Care Aides.
      • Social Workers.
      • Home Care Coordinator.
      • Transportation Coordinator.
      • Dietitian.
      • Mental Health Counselor.
      • Activities Coordinator.
    • Other healthcare workers needed to provide a specific care need of a participant. The team develops a personalized care plan defining all services to meet a participant’s needs. The All- CARE Interdisciplinary Team works closely with the participant and family to monitor the physical and mental health status of participants and provides timely interventions to ensure participant health and wellness.
  • Once enrolled, does a participant have to stay in PACE?
    • PACE is a voluntary health plan. Participants enrolled in a PACE program receive all their health care from the program’s network of providers. Participants are free to leave PACE at any time and go back to their former Medicare and/or Medicaid programs.
  • What are the benefits to the participant?
    • A participant receives all health care and social needs through one provider. Regular attendance at a PACE center allows close monitoring of participants by primary care professionals who know them well so that slight changes in their health status or mood can be immediately addressed. Transportation is a key benefit of the PACE model: to the Center and to other appointments. Access to most health care services is in one location: the PACE Center—the clinic, social support and recreation, meals, counseling, physical and occupational therapy. The participant has access to the physician or the nurse practitioner as often as needed. The program provides respite and support for the caregiver. It helps individuals avoid premature nursing home placement. There are no fees for the participant. Services are available 24 hours a day, 7 days a week, 365 days a year.

AllCARE for Seniors is a program of Appalachian Agency for Senior Citizens and the Commonwealth of Virginia.
AllCARE has been in operation since 2008.

For more information about AllCARE for Seniors, call us at 1-866-828-7723 or 1-276-964-7176.
You may also send us an email at [email protected].
Don't forget to check out our website.